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Aspire Resources Inc.
Borrowers Tagline: Helping Students, Schools and Lenders Succeed

Customer Support Center

Phone - Call or fax the customer support center
Toll-free: (855) 475-3335
Fax: (515) 471-8180
7 a.m. – 7:30 p.m. (CT), M – F
More contact information

Billing

When it's time to start paying back your student loans, you can receive your billing statement one of two ways:

  • U.S. mail
  • Electronic

Understand your student loan bill.

U.S. Mail

You will receive monthly bills from Aspire Resources Inc. through the U.S. mail. Bills are mailed approximately 20 days before the due date. If your due date is not convenient, you may change your payment due date.

Electronic Billing

You may sign up for electronic billing to receive billing reminders via email and eliminate paper bills.

Electronic billing:

  • Is secure, convenient and free.
  • Helps prevent identity theft.
  • Reduces paper waste.

Electronic Billing Tips

This information will help you get started with electronic billing.

  • Your first loan payment reminder is always sent through the mail for verification. You will not receive an electronic payment reminder for your first bill.
  • Reminders for a final loan payment will be sent via email and the U.S. Postal Service.
  • If a payment is 30 or more days overdue, electronic payment reminders will be suspended and all bills will be sent to you via U.S. mail until your account is brought current.

Other Communications

Aspire will send other communications to you periodically that are not bills. These mailings are designed to help you understand your account, make interest payments to avoid capitalization and increased loan balances, and become aware of important information.

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Ashford II Building, 6775 Vista Drive, West Des Moines, IA 50266-9305
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