About Us Contact Us Search
Aspire Resources Inc.
Borrowers Tagline: Helping Students, Schools and Lenders Succeed

Account Access

Customer Support Center

Skip Navigation Links.

Contact Information

Phone - Call or fax the customer support center
Toll-free: (855) 475-3335
Fax: (515) 471-8180
7 a.m. – 7:30 p.m. (CT), M – F
More contact information

Federal Student Loan Types

Aspire Resources Inc. provides customer service for two main groups of federal student loans.

Direct Loans

Loans under the William D. Ford Federal Direct Loan Program (Direct Loan) are provided to students and schools directly from the U.S. Department of Education. Types of Direct Loans are:

  • Direct Subsidized Loans
  • Direct Unsubsidized Loans
  • Direct PLUS Loans for parents
  • Direct PLUS Loans for graduate and professional-degree students

In 2010, as a result of federal legislation, all federal student loans are provided through Direct Loan. Aspire is one of a limited number of organizations contracted to service Direct Loans on behalf of the U.S. Department of Education.

FFEL Loans

Until 2010, independent organizations provided and serviced Federal Family Education Loan (FFEL) Program loans, which included:

  • Federal Stafford Loans
    • Subsidized Federal Stafford Loans
    • Unsubsidized Federal Stafford Loans
  • Federal PLUS Loans for parents
  • Federal PLUS Loans for graduate and professional-degree students

Other Federal Loans

You may have qualified for a Federal Perkins Loan. Visit your financial aid office or www.ed.govOpens a new window to learn more about Perkins Loans.
About Us Contact Us Search Privacy Terms of Use Identity Theft and Online Fraud
Ashford II Building, 6775 Vista Drive, West Des Moines, IA 50266-9305
Copyright ©2012-2013 Aspire Resources Inc.SM
Use of this site signifies your agreement to the Terms of Use and Online Privacy Statement