About Us Contact Us
Aspire Resources Inc.
Borrowers Tagline: Helping Students, Schools and Lenders Succeed

Customer Support Center

Phone - Call or fax the customer support center
Toll-free: (855) 475-3335
Fax: (515) 471-8180
7 a.m. – 7:30 p.m. (CT), M – F
More contact information


When it's time to start paying back your student loans, you can receive your billing statement one of two ways:

  • U.S. mail
  • Electronic

U.S. Mail

You will receive monthly bills from Aspire Resources Inc. through the U.S. mail. Bills are mailed approximately 20 days before the due date. If your due date is not convenient, you may change your payment due date.

Electronic Billing

You may sign up for electronic billing to receive billing reminders via email and eliminate paper bills.

Electronic billing:

  • Is secure, convenient and free.
  • Helps prevent identity theft.
  • Reduces paper waste.

Electronic Billing Tips

This information will help you get started with electronic billing.

  • Your first loan payment reminder is always sent through the mail for verification. You will not receive an electronic payment reminder for your first bill.
  • Reminders for a final loan payment will be sent via email and the U.S. Postal Service.
  • If a payment is 90 or more days overdue, electronic payment reminders will be suspended and all bills will be sent to you via U.S. mail until your account is brought current.

Other Communications

Aspire will send other communications to you periodically that are not bills. These mailings are designed to help you understand your account, make interest payments to avoid capitalization and increased loan balances, and become aware of important information.

About Us Contact Us Site Map Privacy Terms of Use Identity Theft and Online Fraud

Aspire Resources Inc. provides customer service and resources on behalf of the U.S. Department of Education for borrowers with federal student loans through the William D. Ford Federal Direct Loan Program (Direct Loan).

Aspire Servicing Center provides customer service and resources for borrowers with federal student loans previously serviced by Iowa Student Loan and for borrowers with private student loans offered by Iowa Student Loan and a number of other lending institutions.

Iowa Student Loan is a nonprofit organization dedicated to providing the resources students and families need to succeed in postsecondary education. Iowa Student Loan provides scholarships, grant and loan forgiveness programs, and private student loans for those who have exhausted other sources of financial aid.

6775 Vista Drive, West Des Moines, IA 50266-9305
Copyright ©2012-2015 Aspire Resources Inc.®
Use of this site signifies your agreement to the Terms of Use and Online Privacy Statement