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Aspire Resources Inc.
Borrowers Tagline: Helping Students, Schools and Lenders Succeed

Customer Support Center

Phone - Call or fax the customer support center
Toll-free: (855) 475-3335
Fax: (515) 471-8180
7 a.m. – 7:30 p.m. (CT), M – F
More contact information

Loan Debt Burden Forbearance

You may receive a loan debt burden forbearance if your gross monthly payments for federal student loans are at least 20% of your individual gross income.

Apply Now

To apply:

Step Action
1 Download the loan debt burden forbearance form (PDF).
2 Complete all information and provide appropriate income documentation, such as pay stubs.
3 Mail or fax all the required information to:
Aspire Resources Inc.
P.O. Box 65970
West Des Moines, IA 50265-0970
Fax: (515) 471-8180

Note: The forms are provided in portable document format (PDF). If you do not have a PDF reader, download the most current version of Adobe Acrobat ReaderOpens a new window for best results.

Not Sure Which Forbearance Option Is Right for You?

Take the eligibility quiz to see which assistance options might be best for you.

Interest on Loans in Forbearance

During forbearance, interest continues to accrue on all federal loans associated with your account. You are responsible for this interest.

Aspire advises you to make payments that at least cover the accrued interest to prevent substantial increases to your loan balance.

Learn more about interest.

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Aspire Resources Inc. provides customer service and resources on behalf of the U.S. Department of Education for borrowers with federal student loans through the William D. Ford Federal Direct Loan Program (Direct Loan).

Aspire Servicing Center provides customer service and resources for borrowers with federal student loans previously serviced by Iowa Student Loan and for borrowers with private student loans offered by Iowa Student Loan and a number of other lending institutions.

Iowa Student Loan is a nonprofit organization dedicated to providing the resources students and families need to succeed in postsecondary education. Iowa Student Loan provides scholarships, grant and loan forgiveness programs, and private student loans for those who have exhausted other sources of financial aid.

6775 Vista Drive, West Des Moines, IA 50266-9305
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