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Aspire Resources Inc.
Borrowers Tagline: Helping Students, Schools and Lenders Succeed

Contact Information

Phone - Call or fax the customer support center
Toll-free: (855) 475-3335
Fax: (515) 471-8180
7 a.m. – 7:30 p.m. (CT), M – F
More contact information

Customer Support Center

Student loans can be confusing at times. Aspire Resources Inc. is available to help you over the phone, or you may find answers to your questions here.

Who Is Aspire?

Aspire is based in West Des Moines, Iowa, and is one of the U.S. Department of Education's team of federal student loan servicers that provide the support borrowers need to successfully repay their loans. Aspire and its nonprofit parent company have been assisting student loan borrowers for more than 30 years. Visit the Federal Student AidOpens a new window website to learn more about federal loan servicers.

Late Payment Notices

If you recently submitted a payment to your previous servicer but then received a delinquency or past due notice, please know that your payment is being forwarded to Aspire. Your payment will be processed when Aspire receives it, and no late fee will be charged. This late payment will not be reflected on your credit report or credit history.

Payment Changes

An Aspire loan counselor will be happy to review your account with you and discuss any changes to your payment amount. The call center is open from 7 a.m. to 7:30 p.m. (Central time) Monday through Friday.

Additional Help Topics

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Aspire Resources Inc. provides customer service and resources on behalf of the U.S. Department of Education for borrowers with federal student loans through the William D. Ford Federal Direct Loan Program (Direct Loan).

Aspire Servicing Center provides customer service and resources for borrowers with federal student loans previously serviced by Iowa Student Loan and for borrowers with private student loans offered by Iowa Student Loan and a number of other lending institutions.

Iowa Student Loan is a nonprofit organization dedicated to providing the resources students and families need to succeed in postsecondary education. Iowa Student Loan provides scholarships, grant and loan forgiveness programs, and private student loans for those who have exhausted other sources of financial aid.

6775 Vista Drive, West Des Moines, IA 50266-9305
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